[Resolved]  HDFC Bank — debit card fraud

Address:New Delhi, Delhi, 110059

I am the customer of hdfc bank from many year, my account number is [protected]. Somebody use my debit card details and do the transaction of rs 30000 on irctc website.

The worst part is that i did not received any transaction alert from hdfc bank only i received one sms from bank that i do the transaction of 100rs on irctc and then i call to customer care then i got to know that there is multiple transaction of 30000 done in my account by using my debit card or even i am register for email alert also i did not received any single mail about the transaction.

As i am also worked for financial sector i dont give my any personal detail to anybody.

So how can my details got leaked. Still i am waiting for revert from hdfc

My complaint number is 5790549
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Sep 10, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2017
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Sir,
Wanted to close my credit cards and the card no [protected]
Cust id is 42778249
Made the payment till date .Wanted the noc letter .
So kindly do the needful
Thankfully to you
You're faithfully
Babul Mohalia
[protected]
Date 4/08/18
Hi this is narasinha murthy i have transfered rs.5000 to my friend wallet on 2nd aug 2017 but transaction status failed but amount deducted from my walley and its not credited to my friend wallet as well.

I have account in HDFC Bank jaipur
A/c no-[protected]
It's a salary account in zero balance
But in July 2017
Balance deduct in my account
Or no information or I called to customer care call was not connected
I m very frustrated
I want my money bank
It's like a fraud by hdfc

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