HDFC Bank — declined credit card application, without stating proper reason.

HDFC Bank — declined credit card application, without stating proper reason.

R rkmishra19 from Noida, Uttar Pradesh

Hi, Application reference number 19f[protected]n1 My application fulfilled all the pre-requisite, which are necessary to issue a credit card. I do have a very healthy cibil score of 764, credit utilization ration tends to be better. You have done address verification, approved the application, then suddenly you declined my application, which was deliberate in nature. I applied through card-on-card basis. Still, you declined my application at the last moment. Hdfc has been the worst bank, i have ever had done business with, Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Verified Support Jul 19, 2019 HDFC Bank Customer Care's response Dear Customer, We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in any way on your credit standing or your financial stability. -Manoj HDFC Bank Customer Assistance Jul 19, 2019 Updated by rkmishra19 Hi, IT SEEMED THAT YOU DIDN'T UNDERSTAND MY QUERY. I am sorry to say, this tends to be the same copy and paste kind of answer, which you have been giving to everyone.
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