[Resolved]  HDFC Bank — deduction for non maintainence of salary account_[protected]

Address:

Kolkata, West Bengal

The Purpose of this mail to draw your kind attention towards a issue about duduction of INR 5000.00 for non maintainence of my salary account (Ac/No- [protected]). This is my salary account of Wipro Ltd. But In this particular month of September 2014 INR 5000.00 got deducted. I called up to phone banking for the same issue where I got to know that it's being deducted for non maintainence of minimal balance and guided to Home Branch (Rajarhat, Goplapur) for the same, where I need to inform the bank personnel about the same and the mentioned amount will be reversed. But still I have not received the same. Please look into this matter on an urgent basis. Moreover, one more concern is the bank officials who were there for the customer service are not well mannered. I am bound to pen these lines because when I visited to the branch for my issue they were rude to me and not even in a mood to listen my query/complain. They were going on repeating the same line every time that " Paisa aapko wapas nahin milega... jo karna hai kar lijiye., , hamare paas bahut customers hai, ek customer chala jayega to fark nahin parta". At that i felt like whether i Made a mistake to join Wipro Ltd. whose salary account is at HDFC bank or I made a mistake by visiting my home branch. When I felt that my issue is going to addressed here i visited to another branch at kestopore and they helped and guided to raise a query/complain in HDFC Bank portal and no need to worry, my amount will be reversed. I have filled up a form "convert my saving account to salary account" even then I am receiving sms stating that:- 1. Banace in A/c xxxxxxxxxx0229 has gone below your specified limit of INR 5000. Check A/c for currenbt balance. 2.Banace in A/c xxxxxxxxxx0229 as of 27 sep 14 is INR -342.69. check A/c for current balance. Sir, I belong to a poor family. My father is bedridden (Paralysis patient). I do have a plan for every month for my expenditure. when INR 5000.00 got deducted from my account I had to sell my mobile phone for the medecines of my father. Hence, I request you to be please kind enough for the above matter and get mu money reversed ASAP and please instruct the bank official to be kind and approachable to the customers.