HDFC Bank — Deduction of program management fees from my account without any notification | |||||
I have a classic saving account in Hdfc bank. At the time of opening account they notify me that no charges are applicable for classic customer but now they deducted 114.5 rs for so called programme management fees. When contacted with branch they said extra facility is provided with it like credit card or demat account. But I am not availing this facility nor I want it. This is fraud and I want my money back. Was this information helpful? | |||||
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HDFC Bank customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Please write to Reserve Bank of india with this complaint. if there are many complaints RBI will take action. I don't think IRDA has any say in this.
there are many colleages in my office who have bank account in HDFC bank.
we are writing to Reserve Bank of india.
go to Reserve bank of india website to lodge the complaint.
there are many colleages in my office who have bank account in HDFC bank.
we are writing to Reserve Bank of india.
go to Reserve bank of india website to lodge the complaint.
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HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.
-Natasha
HDFC Bank Customer Assistance