[Resolved] HDFC Bank — delay in fastag dispatch | |||
I have applied fastag through hdfc and i have received message on 16th december stating that it has been issued and the customer id is "[protected]" and wallet id is "[protected]". And mentioned that i will receive my fastag through post. Through retail login i can able to view my status as "active", but haven't received the hardcopy of the fastag till date and i couldn't able to track the shipment. Is there any portal or reference number you can provide to track the package. As i am a frequent traveler, i am experiencing difficulty without fastag and has to line up in queue to get through the toll by cash. I would request you to dispatch my fastag at the earliest possible and keep me updated on my current status. Was this information helpful? | |||
Jan 30, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 19, 2019 HDFC Bank Customer Care's response Dear Customer, Please share with us your registered mobile number & email ID, application date, fastag reference number and vehicle registration number at fastag.[protected]@insolutionsglobal.com for better assistance. -Manoj HDFC Bank Customer Assistance | |||
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