[Resolved] HDFC Bank — Demat closure | |||||
Hi I am having salary account with hdfc electronic city, bangalore branch. Without my knowledge, they have created an demat account along with salary account. Now they have charged 860 as a depositary charge for that. I called customer care and raised a complaint, but they are simply giving me the reasons not the solution. They have asked me to go to the bank directly for closure of demat so that i can get the refund. Even i walked to the nearest branch and submitted the letter, they failed to accept it and asked me to send a mail to [protected]@hdfcbank.com, but when i sent the mail, its not delivered since there is no email id existing. I don't know why the bank people is so irresponsible and cheating us by stealing our own money. I am going to transfer my salary account to other bank if this issue is not getting solved. Also i am going to suggest my company management and employees not to prefer hdfc account as a salary account. Was this information helpful? | |||||
Jul 21, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 20, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your complete issue, account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Bejoy HDFC Bank Customer Assistance | |||||
 2 Comments | |||||
Comments
I have HDFC Demat account and never used it till now, submitted the closure form, now they asking to pay charges due to close
I have never used it and asking to charges. So i decided close my saving account as well please assist how do I need to close Demat account. Since already sent email to [protected]@hdfcbank.com with form.
I have never used it and asking to charges. So i decided close my saving account as well please assist how do I need to close Demat account. Since already sent email to [protected]@hdfcbank.com with form.
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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My mobile number is [protected]
My email [protected]@gmail.com
Kindly clarify