HDFC Bank — Depository charges

Address:

Bangalore, Karnataka

In Sept 011, I joined a company called CSS Chennai. They had tie up with HDFC Salary account. As we asked by my company to open a salary account and have heard so much about HDFC, I agreed to open an account in HDFC, T Nagar Branch. Agents from the bank came to office itself with the forms and collected all documents in office itself. I had also taken sign on Demat form by saying, it would be free of changes and opened Demat and trading account in the bank. In 013, I also took HDFC credit card, which I have been using since 2011 without any delay in payments with monthly 40-45k bill. I switched company and stop using HDFC bank because it was a salary account and it was expected that account will automatically get closed after 3 months, salary would not be get deposited in that account. But since the past months I have been receiving emails from HDFC stating that I have to pay 400 or 600k Rupees as Demat charges or depository charges . I thought of paying the money and closing the account. Then comes the harassment: ------TRADING ACCOUNT[protected] 1. I went to HDFC in 2013 Mogappair Branch: The officials checked my account and stated that I have to pay Rs 425 as Trading account charges. I was automatically deducted from my account. Same thing happened after a few months, HDFC deducted 600 Rs. After paying the required amount, when I asked them to close the account, they said t I have a Demat account and they do not deal with it. Asked me to go to some other Branch. I went to a branch near Anna nagar Road. They said that I have a Trading account and they do not deal with it. Asked me to go to some other Branch. At the time of account closer HDFC does not really care about customer’s valuable time. When they need to open an account they will send the executive immediately but they don’t entertain a closer of an account. This is pretty unprofessional. I came to Bangalore and changed the address for credit card. I sent an email to HDFC for closing the DEMAT account, they said I need to go to a branch to close it out. I already went 2-3 time to HDFC branch, but no one holds the right to close the Demat account in any of the branch. Where should we go? No response even after one month of my email. I have not used the HDFC bank account since last 3 years, no money was deposited. It has 0 balance since 3 years. I have not ever used Demat account, it’s been 5 years that I have HDFC bank account. MY QUESTION IS THAT IF THE ACCOUNT IS IN DORMANT STATE, WHY SO MUCH CHARGES ARE INCURRED. HDFC BANK OFFICIALS, PLEASE READ THIS: http://businesstoday.intoday.in/story/reserve-bank-of-india-ends-penalty-for-dor...⇄ The Reserve Bank of India has asked banks not to charge any penalty for non-maintenance of minimum balance in dormant accounts. I have sent so many emails to HDFC bank to close this account since they don’t take request when we visit the branch. However I am not getting any response. They are keep increasing the depository charges and now it is 2000 Rs. I am not going to pay a single Rupee to HDFC back for my account closer. Also if I don’t get any response or immediate action on it, I will go ahead and discontinue my credit card which i have been using since 5 years