HDFC Bank — didn't get my refund into credit card

Sanpreet4826

from Thanesar, Haryana

Address:	4825/ guru arjan dev nagar, Amritsar, Punjab, 143001
Website:	Hdfc bank

Hi i use my credit card on aliexpress site and the items are defaulted so they start my refund process on 3 dec 2019 and they issue arn no on 9 the dec with full refund but the refund doesn't come in my credit car account. I get my refund from aliexpress with arn no 74547069339020027752278 but hdfc bank didn't transfer my funds in my credit card. I want my refund back which is 4.66 usd dated 9/12/19.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and request you to send us the duly filled and signed form which is available at the below link to cc.[protected]@hdfcbank.com to enable us to do the needful.
https://bit.ly/2S0832B

-Nadia
HDFC Bank Customer Assistance

Dec 19, 2019

Updated by Sanpreet4826 The site already paid the refund but i didn't get refund from your side and there is another refund of last year which i didn't get its on 31/12/18 and i m sending you copy of both arn nos