HDFC Bank — didn't received my fastag

Address:WARD NO:-12, SHAM NAGAR ,GARHSHANNKAR, 144527

Dear sir
i applied for hdfc fastag on 24-nov -2019, on 29 -nov-2019 i got msg from hdfc that tag will be dispatched in 4 working days its so long now nothing has happened even customer care num is alwys busy
please help what to do now
my customer id is[protected]

even local bank of hdfc is not supporting for this problem
as 15-dec-2019 is mandatory for fastag
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