[Resolved] HDFC Bank — dispenser failure

Laxmi Roshan

Address:

560103

I used my hdfc debit card to withdraw 1000/- at citi bank atm, on 29/06/2018 at 16:44 but money was not dispensed. I received the slip with ser no.007140 stating "0614 dispenser failure". But the money was debited from my account on 29/06/2018. I request you to kindly arrange to get back rs.1, 000/-.
The details are as following and attached is the receipt as well.

My hdfc bank account a/c no. Is [protected]
Atm Id: 7901 +INTEL Marthahalli
Time _ 16:44
Date – 29/06/2018
Amount -Rs 1000

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Jul 10, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account details, the transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance