[Resolved]  HDFC Bank — Disrespect response from hdfclife agents

Address:Chennai, Tamil Nadu
Website:www.hdfclife.com

I have raised a grievance on the hdfc life agents on my hdfc life policy no: 17740917.

It is really heart breaking that they are not even concerned about giving a response on my policy status. I have been following up with them once in two days and they don’t even care to provide me a reply.

I understand that they have internal policies but for the mistake made by those two hdfc agents (Mr. Iqbal & mr. Chinna kumar) im suffering a lot of stress and mental depression since last july.
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Feb 4, 2017
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2017
HDFC Life Customer Care's response
Hi, please write your concern to [protected]@hdfclife.com from your registered Email ID for us to look into the details of it.
Complaint comments 

Comments

I am Mr. Shokin beg mirza

I am purchase a pension plan as on 28 July 2010 policy no. 13812945
But I unable to pay premium because I am on bed last 5years
So please give me status

Shokin.[protected]@gmail.com
As soon as possible

HDFC Life Customer Care's response, Jan 10, 2017
Hi, please elaborate your issue for us to understand it. Alternatively, you may write to us at [email protected] from your registered Email ID for us to assist you.

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