[Resolved] HDFC Bank — doesn't get death claim

mano.nmrgn

from Chennai, Tamil Nadu

Address:

606208

I provided every documents requested by the branch for my dad's death claim
But still now i doesn't got any payment.
But i got a letter in which they told that the claim has been processed and amount passed through cheque but still now i doesn't got any payment or cheque.
While contacting the branch manager
He doesn't giving any proper response.
When i contact the customer service mail
They sending a reply in which the claim amount has been paid out in form of cheque to someone named k. Manohar raj
But there is no one in my family named manohar raj
What should do now to get my dad's death claim

Was this information helpful?

No (0)

Yes (0)

Sep 13, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2017

HDFC Life Customer Care's response Hi, kindly write to us at [protected]@hdfclife.com with the details related to your concern regarding the non receipt of claim amount. Alternatively, the letter can also be submitted to any of your nearby HDFC Life branch for us to provide you with the necessary assistance.