[Resolved]  HDFC Bank — double ecs by hdfc for my personal loan

Address:

410209

Double ecs by hdfc for my personal loan

I have availed rs.2, 00, 000/- personal loan from hdfc on 9.8.2017.
Emi of rs.5365.00 was being debited from my axis bank with ecs.
Loan a/ct number was 49856409.
After that i have taken top up for the personal loan. New total personal loan amount is rs. 450, 000.00 only.
New loan account number is 61213185. New emi is rs.12, 072.00.
Accordingly my first emi of rs. 12, 072.00 is deducted on 6.11.2018 from hdfc savings account which hdfc bank has asked me to open.
But simultaneously hdfc has sent an ecs of rs.12005.90 to my axis bank on 6.11.2018 regarding my personal loan emi. So my axis account also got debited by rs.12005.90 on 6.11.2018. But hdfc has credited it back to my axis account on the same the day. But because of this transaction axis bank has fined me consolidated charge of rs.250 + gst rs.45 for violation of ecs. (Statement of axis bank is attached.) it is not my fault at all. Hdfc staff has not told me from which account emi will be debited. So i did not axis bank to stop ecs. So i request you to repay me this rs.295.0 penalty amount. Also i request you to stop the sending ecs to my axis account. Simultaneously i have asked axis to stop hdfc bank ecs.
Mr. Hadambar prashant
Mobile: [protected].