[Resolved] HDFC Bank — duction of fund without cash through non-hdfc atm

biswajt mazumder

from Chennai, Tamil Nadu

Address:

781007

Dear Sir,
I am a HDFC debit card holder at your bank and on last Friday evening I have withdrawn Rs 4000 at SBI ATM (Prince Market Ulubari, Guwahati) but I was unable to receive the cash and I have received the customer advice only which it was mentioned that the amount was withdrawn which was deducted from my account and on the second time I again tried to withdraw the same amount and at that time I have received the cash and now my final withdrawal amount was Rs.8000. So please look into the matter and refund the amount as soon as possible because I have only received Rs.4000 instead of Rs.8000 which was deducted from my A/C.

Thanks & Regards

Biswajit Mazumdar
Mob- [protected]
Email - [protected]@gmail.com

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May 11, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 7 working days.

-Manoj
HDFC Bank Customer Assistance