[Resolved]  HDFC Bank — ECS bounce charges

Address:Ludhiana, Punjab, 141001
Website:WWW.HDFCBank.Com

Hi

I have a CAR Loan from Kotak Mahindra Bank and ESC made through HDFC Bank since I had my salary account in HDFC Only, This Loan has started in 2012 and my ESC was automatically deducted from my Salary account, However It was never the pain until I was getting my salary into HDFC but due to some issues with HDFC my company has shifted the salary account from HDFC to Axis and now the real trouble started, I tried to maintain a sufficient balance in HDFC but sometimes ESC amount got deducted and sometimes it wasn't, I never checked my hdfc bank account since it seems a smooth account & ESC's but one fine day i came to know that every ESC Bounce has charges that too even after i have amount in my bank, 2-3 month there were chances where in I couldn't pay EMI's and cleared the same with kotak via Cash payment & MY Emi with kotak was never stacked.

I have been charged around 850+ Taxes multiple times, where in I have paid all my EMI's to Kotak on time.

Please help to get the charges reversed since I was not aware about the same.

Please contact on [protected]@yahoo.com for further details.

Regards
Anil
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Aug 8, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2017
HDFC Bank Customer Care's response
Dear Customer,
Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, charges details, and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
-Manoj
HDFC Bank Customer assistance
Jul 22, 2017
Updated by anil_ksaluja
I have replied to said it. Please support
Aug 01, 2017
Updated by anil_ksaluja
I am still waiting for the resolution for my issue.
Aug 03, 2017
Updated by anil_ksaluja
No one have reverted to me, Seems HDFC has lost even courtesy to address the complaint and revert to its customer.
Aug 21, 2017
Updated by anil_ksaluja
Still waiting for a revert.
Complaint comments 

Comments

Even I faced same kind of issue with HDFC. So, gradually I am planning to move away from banking with HDFC. Its a worst experience with HDFC.

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