[Resolved] HDFC Bank — ecs debit return charges

ziamia

from Thiruvananthapuram, Kerala

Address:

695581

Hi,

I have a salary account with hdfc bank and the account number is [protected]

I have linked axis bank personal loan to my hdfc account to deduct amount via ecs. Unfortunately i have not maintained the balance for the few months in 2017.

So i have paid axis bank personal loan on november 29 2017, the actual amount inclusive of fine. But hdfc bank has deducted rs. 7608.55 (Attached).in all the above deductions, i not even received any intimation via call/email/sms from the bank before deductions.

Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account.

Thank you.
Nidhin joseph

+2 photos

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Jan 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 08, 2017

Updated by ziamia hdfc bank has deducted rs. 8650.55 not 7608.55

Verified Support

Dec 12, 2017

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number contact details, and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information

-Manoj
HDFC Bank Customer Assistance