[Resolved]  HDFC Bank — Emi for car loan charged twice in the month of july 2017, and the the amount not reimbursed.

Address:400067
Website:www.hdfcbank.com

I need clarification as why my account got debited the 3rd day from my bank even after cash payment was made within the given time frame?
I am charged 13, 308 inr for the car loan, why am i getting only rs.12, 675 refunded in my bank account, what about the 633rs?
Also, i got the sms as on 2nd of july stating that hdfc has refunded rs.12, 675 in my bank account on the 28th of june, which has not actually reflected in my bank of baroda statement of my account.
Was this information helpful?
No (0)
Yes (0)
Aug 15, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your loan account and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information