HDFC Bank — EMI Harassment- HDFC BANK KANJURMARG

Hi, My name is Abeed and I taken loan from hdfc bank in 2019 and paid all the EMI's upto date. This month i'm having an emergency situation in family so i told the agent named (RUKSANA KHATOON) from HDFC BANK KANJURMARG that i'll pay by 26th of this month. Again, she is calling me everyday saying that its system calls and yelling in loud voice just for 1 month delay? She called my references multiple times and harassing them to pay on behalf of me and its very unprofessional. Its looks very CHEAP.
I told her i have paid without missing every month but she said she will HARRASS and my friends EVERY SINGLE DAY and calling me at least 5 times a day.

I'm thinking of filing a Police complaint against the bank as this is really taking a toll on my heath and my relations between my friends and family

I would request you to please resolve my problem

Name: Abeed
Loan Account No: 95961802
Bank: HDFC BANK
Harasser Name: Ruksana Khatoon
Branch: Kanjurmarg Branch, Mumbai