[Resolved] HDFC Bank — emi processing fee smart emi in 3334857 deducted: refund it please

Dipika Rungta

from Tral, Jammu and Kashmir

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi hdfc,

I am not sure why different kinds of fees are getting deducted from my hdfc credit card's amount. I just got 1399 refunded, which was deducted due to some one assist mcfee and now a new fee has been deducted whose description says 'emi processing fee smartemi'. Please ensure that this gets refunded back. I am tired of all these additional fees as these were not informed to me when i took the credit card.

Best,
Dipika

Was this information helpful?

No (0)

Yes (0)

Mar 8, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2018

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your credit card details, charges details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance