[Resolved] HDFC Bank — enps kyc verification

Ramakrishna Srinivasan

from Bengaluru, Karnataka

Address:

560069

Hdfc bank are yet to verify my kyc for enps contribution. It has been more than 3 weeks. I see the following message frozen - pranfrozen as kyc verification is pending/rejected by bank or employee
Confirmation pending by corporate. I had been to the nearest jayanagar 9th block branch with no help. Customer care is very poor. I feel really bad and thinking of moving away from hdfc banking services.

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Mar 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account no./customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Comments

Karthikm4

from Chennai, Tamil Nadu

I did a fund transfer on 17th Feb 2019, money has been deducted from my account but not credited to beneficiary. Error shown is host offline. It's been 78hrs still money didn't credited to my account. Reference number of my transaction is[protected].

sureshdlucky

from Coimbatore, Tamil Nadu

I have closed my credit card in the month of January'17, by paying all dues inluding all late payment charges, but till date i have not received NDC for the same, further, also the same card is still showing active in my CIBIL score which impact my cibil data and further loan eligibality.