HDFC Bank — Excess charging AMB

Address:

Ghaziabad, Uttar Pradesh

Respected Sir, Dated 7thth September 2015 I have a Saving Account in HDFC Bank since 15/2/2003, At the time of opening the account bank told me that if I trade in share in hdfc securities then there is no rule to keep minimum balance Rs. 5000 i.e. Average Min. Balance ( AMB) charges will be zero, I am doing trading in hdfc securities from 2003 to till date bank do not charge any AMB, first time bank charge AMB Rs. 396.26 on date 24/07/2013 without any inform to me. After complaint to bank principal nodal officer, returned the money, but after 2 month again bank charge AMB, after so many mail to bank nothing could happen . Since then bank is charging AMB on min. limit of Rs. 5000 that is Rs. 393.26 . time to time I got the SMS and mail that your balance has gone under the limit of Rs. 5000. In the month of april'15 & may'15 bank charge AMB Rs. 674.16 and june’15 & july’15 Rs. 684.00 that is on min balance Rs. 10000 on date 6th June I mail to bank that my min. balance limit is Rs. 5000 not Rs. 10000 (and even I forward the bank mail I got as min. balance limit is Rs. 5000 for your reference I am sending to you also ) after writing so many mails bank is not ready to accept and charging AMB on min balance Rs. 10000 from April’15 onwards. For your references as and when I send the mails to bank authorities sending to you. Sir it is request to you please take the appropriate action against bank so that it could not be happen to any one in future. And return my access money from bank charge from me. Thanking you Regards Sunil kumar A/C No. [protected] Mob [protected] Mail I send to bank authorities (1) [protected]@hdfcbank.com Sat, 6 Jun '15 12:55p complaint no HBL=[protected] again reminder on 9th and 15th june’15 (2) Grievance Redressal" Thu, 11 Jun '15 1:25p complaint no 'HBL=[protected]' (3) nodal officer [protected]@hdfcbank.com 06/11/2015 01:17 PM complaint noPNO[protected]SJ (4) Principal Nodal Officer [protected]@hdfcbank.com Mon, 15 Jun '15 5:15p complaint no PNO[protected]SJ (5) Talktous"