HDFC Bank — excess charging the amount of AMB

Address:Ghaziabad, Uttar Pradesh

Respected Sir, I have a S/B account in HDFC Bank since 15/2/2003 before that I had closed earlier accounts had in Connaught place since 2000. At the time of opening the account bank told me that if I do trading in hdfc securities then there is no rule to keep minimum balance Rs. 5000, still I am doing trading in hdfc securities from 2003 to 2013 bank do not charge any AMB, first time bank charge AMB Rs. 396.26 on date 24/07/2013 without any inform to me. After complaint bank returned the money but and after 2 month again charge AMB ok I left the matter (after so many mail to bank nothing could happened). Since then bank is charging AMB it is ok. time to time I got the SMS and mail that your balance has gone under the limit of Rs. 5000 In the month of april'15 & may'15 bank charge AMB Rs. 674.16 on date 2nd June I mail to bank that my limit is Rs. 5000 as min. balance not Rs. 10000 (and even I forward the bank mail I got as min. balance limit is Rs. 5000 Iam sending you bank mail for your ref.) but after writing so many mail bank is not ready to accept and charging me AMB at min balance on Rs. 10000 after reminding so many times to bank and nodel officer as well as principal nodel offer but no responce till now Thanking you Regards Sunil kumar
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Dear Customer,
Request you to direct your query at [protected]@hdfcbank.com along with your account, contact and details of the charges, along with the complete address of the branch visited. Kindly quote the ref ID TTU[protected] in the subject. Will check and update on priority.

Tejal
HDFC Bank Customer Assistance

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