[Resolved]  HDFC Bank — Executive complaint

Address:

201005

Dear sir/ madam
i want to inform you that i have a bike Loan A/C[protected], i am facing ECS problem regularly. last month as per commitment of your Executive i have got above 50% waiver in Bouncing charges and i was paid balance amount with EMI amount total Rs.3511/- but till date in my loan statement no any waiver are showing and when I TALK TO ANJU GUPTA THEN SHE BLAME ME FOR IT AND SAY ABOUT SHOW THE LETTER OF WAIVER WHEN I MAIL THE WAIVER LETTER AND TALK VERY ANGRY WHEN I WANT TO KNOW THE REASON FOR RUDELY TAKING THEN SHE THREAT ME THAT DON'T CALL NEXT TIME AT THIS NUMBER[protected].
this type of executive can down your market value because they don't know about public dealing. my ECS of this month already returned due to technical reason and i have request for waiver letter of bouncing charges because in my sbi account balance are sufficient. if you will see my track record then you will find that my payment done very month so there are no any payment issue but if you want recover your loan amount with same types executive then you will loss your market reputation.
hope you will take an action for good public relationship. my statement of bank and loan account, waiver letter are in attachment please find.

thanks

VIKRANT
(Loan A/C[protected]

MOB.[protected],[protected]