[Resolved] HDFC Bank — Extra charges levied and no response despite one month chasing

Sorabh Trehan

from Bengaluru, Karnataka

Address:

Chandigarh, Punjab, 133001

Hi,

i have been constantly chasing the hdfc bank officials for extra charges levied by them for hpseb bill online payment. Initially they said that it might have been levied by hpseb but when i contacted hpseb they said that no charges for online payment and they showed various statements. I also provided the snapshot of the hpseb website that no charges for inline payment and even after assurance from nodal office my case stands open. I have even agreed to share the statement of friend using the same credit card on which no extra charges levied for hpseb payment in same period.

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Mar 23, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, charges details, along with your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Comments

[email protected]

from Delhi, Delhi

Sir,
My credit card no. [protected] was valid till 4/2016. please inform me what to do to continue of my Credit card . should i apply for new one or continue the same?

My mail id is: [protected]@gmail.com
Kamal Dev Sarma
C/O: Mr. P.K. Sarma
House no. 466. Upper Hengrabari
Near Kalimandir. Last Point.
Hengrabari . Guwahati
781036

DipAkanksha

from Bengaluru, Karnataka

I was paying minimum due amount on time and requested multiple times to convert the total due amount into EMI. HDFC Bank is not converting the total amount into EMI and harassing me with Legal notice.