[Resolved]  HDFC Bank — extra emi charges

Hi,
I have recently made a purchase of Rs.71599 from flipkart under No Cost EMI program by selecting the EMI period of 6 months and I had to pay 11933 every month... But the problem for me about this is later a month from my purchase I got a statement of my first portion of the EMI which said the amount that was deducted was Rs.[protected]+775). In that case the total amount that would be deducted for the next 5 months combined would be Rs.74340, if the same amount as above will get deducted every month... I have a problem here understanding what exactly the message I received said so I'm ganna link a screenshot of it and would like to get a clarification of this whether it's a problem that I have to look into are you guys should look into... And I don't wanna end up paying extra for something that I wasn't the reason for... So I expect for someone to resolve this and give me a clarity about the situation here...
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 2, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please share your Account No./Card No., registered contact details, details of the transaction & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18404
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information