HDFC Bank — Failed transaction amount not refunded in to HDFC Credit card

HDFC Bank — Failed transaction amount not refunded in to HDFC Credit card

M Mugunth199

Respected sir, I have try to book tatkal ticket in 25th nov 2020 through IRCTC website.the ticket was not booked but the amount was debited from my credit card(XXXX XXXX XXXX 3695).i asked IRCTC customer care and they told me that failed transaction was happened due to the the amount was not spend from your bank end.so please ask your bank. so kindly refund the failed amount Rs, 886.13 to me. I have send the Dispute form also to cc.[protected]@hdfcbank.com mail ID.but still i can't receive/Refund amount.? herewith i have attached the dispute form and supporting documents for your view. +3 photos Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Jan 06, 2021 Updated by Mugunth199 IRCTC Declared that amount was not processed from Bank. so IRCTC was not responsible to that amount.so kindly help me to solve this issue. Jan 11, 2021 Updated by Mugunth199 dear Sir, Still i can't receive the refund amount in my credit card!?. please help me to get them my refund amount. Jan 18, 2021 Updated by Mugunth199 Still i can't receive the refund amount in my credit card!?
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