[Resolved] HDFC Bank — false committed credit card and charges - close my card | |||
Hi, This is deepak from delhi, about 1.5 year ago credit card person offer me a hdfc credit card with lots of benefit and features... That time i was not interested in any paid card but credit card person has offered me a card where i have to spent 30000 rupee in a year to waive off from yearly fee. Even final confirmation and approval department has also committed same and i agreed. (Listen recorded audio clip, i wish you have) Again i called to customer care for online login help when i got snapdeal credit card. And again spoke person has confirmed same. Now i am shocked when after a year hdfc charged me yearly charges however i have spent more than 45000 in that year. My concern is very clear i will not pay any false committed amount, please block and close my card... I am very disappointed by hdfc service team. Now i heve no online access (May login close by hdfc) but i am receiving every month statement with adding charges. I hereby informing to hdfc that neither i am going to call nor mail. If i will get charged for the credit card i will lodge a complaint in consumer forum. Regard - deepak Was this information helpful? | |||
Nov 27, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 13, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Bejoy HDFC Bank Customer Assistance | |||
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