HDFC Bank — False promise to see insurance policy

Address:

New Delhi, Delhi

Hello, HDFC Life, Delhi Office employee Ms. Sonal Sharma (mobile # +91 [protected]) called me and exlplained about their loan offer at 8.5 % interest rate. Then I applied for a loan of 30 lacs. She told me that HDFC needs Rs. 1 lakh as refundable security deposit/guarantee till the documents get processed. I paid using credit card. She issued me an insurnace policy no. 17225033 : Youngstart Udaan. Then she told that my loan application is rejected and my security deposite wil be refunded in 45 days. I have not yet received the refund. Today when I called her number again, another HDFC employee said that Ms. Sonal Sharma has been fired from office. I never wanted to buy insurance policy. I want my Rs. 1 lakh refund ASAP. This is case of clear cheating from HDFC life.