[Resolved]  HDFC Bank — fast tag

Please note i have made a payment of rs 500 for the fast tag. I filled up all the details and also made the payment on 27th november 2019. But did not get any confirmation. I want the fast tag details or refund my money to my account as soon as possible.
I have tried calling[protected], but not getting connected, tried minimum 20 times.
Then sent out email to status. [protected]@sahaj.co.in, still there is no response or any sort of acknowledgement.
So would request to take action on this issue.
I also see there are same kind of multiple problems from different individuals, so why the bank not taking measure to correct the issue.
Thanks
Best
Regards
Charulata
Was this information helpful?
No (0)
Yes (0)
Dec 28, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18404
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information