[Resolved]  HDFC Bank — fast tag - session timeout issue

Address:Madambakkam, Chennai, Tamil Nadu, 600126

Hi, i have applied fasttag through hdfc netbanking and after providing all the details needed amount dedcuted from my account (Rs.500) but session timeout at the end. This happened on (28/11/2019). I have tried twice and this happened both the times. Application reference number : hfr663708. I have tried calling hdfc fasttag toll from where no response. I would like to know the status of my application whether it is submitted or will my amount (Rs 1000 = 500 * 2 times) will be refunded.
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Dec 29, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
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