[Resolved]  HDFC Bank — fastag account - unable to reset password/reset user id

Hi, i have a hdfc fastag account for which i forgot the login details including wallet id. I have my rfid number but from the website looks like i cannot do anything with rfid. Tried reaching the customer care number but it rings for a while and then says busy. There is no option to email/any other number for raising this issue and their website sucks to the core.in one of the links it says quick top-up but no response after submitting details. Please help me out on this asap.
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Feb 22, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2018
HDFC Bank Customer Care's response
Hi Sush

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

-Manoj
HDFC Bank Customer Assistance
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