HDFC Bank — fastag application

AshokAcharya

from Chennai, Tamil Nadu

Address:

JP Nagar, Bangalore, 560076

I have applied for a fastag online on hdfc bank site and paid rs.500/- towards it on 10th nov 2019 with application ref no hfr351550. But there is no communication from the bank after that, it's already 5 days and they said they i will get my tag in 7 days.

I am not sure if i need to do anything now or the bank will contact with the next step for it if any. There is really no way to check the application status online.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Nov 23, 2019

Updated by AshokAcharya no one responding to the email and no one picking up the phone

Dec 01, 2019

Updated by AshokAcharya After a long wait finally, I got my fastag a/c created and I got the details of it and I could logon thru the portal and see my a/c statement.
But still not clear on when I will get the tag itself. It's already 20 days over when I applied for it on HDFC bank site.

Dec 06, 2019

Updated by AshokAcharya Any updates please