[Resolved]  HDFC Bank — fastag application

Address:411001

I have applied for a fastag through hdfc bank on 26-nov-19. The confirmation said i will receive the fastag within 7 working days. I have not received the tag up to date. I have called the hdfc bank fastag helpline on [protected] multiple times and i have repeatedly been told it will reach me within few days. However, the tag has still not been received.
Was this information helpful?
No (0)
Yes (0)
Feb 10, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2020
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

I have registered for my fasttag application No : HFR831887.

I got email regarding the customer ID and recharge done on card.

But no further communication have received regarding the issue of card.

When it will be dispatched.

Please do the needful

Regards,
Sumathi

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information