[Resolved] HDFC Bank — fastag application hfr832591

Shashidhara Krishnamurthy

from Bengaluru, Karnataka

Address:

#7, 1A Cross, Abbaiah Reddy Layout, Kaggadasapura, 560093

With reference to fastag application hfr832591, i have submitted the online application on 1st dec 2019. So far i didn't get any acknowledgement, or do i have any tracking mechanism. Please provide me the same. I have been with hdfc bank since 2005.

Also while i was trying to make a payment for the fastag on 29-nov 2019, post payment the site time out happened, due to which my amount got deducted from the account while the application didn't get processed. Kindly refund the money for the same.

Thanks
Shashidhara k

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Jan 2, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Preethi
HDFC Bank Customer Assistance