HDFC Bank — fastag application status

Address:

5,Church Road,Kandancavadi, Perungudi, Chennai, Tamil Nadu, 600096

Hi Team,

I have submitted the fastag application in HDFC portal. Submitted all the documents on Dec 5th and amount 500 also debited from My card on the same day.

Please find the details as below

UPDATE: FASTag application HFR918071 was successful.
You will receive a PDF on registered Email ID and FASTag in 7 working days.
For details, call [protected]

But i didnt get any update after that. There is no PDF copy sent to my mail id.

I have sent multiple email to fastag support, but no response.

Kindly refund the amount i will apply a new fastag in different bank.

Thanks for your wonderful support and response.

Thanks,
Gany