[Resolved] HDFC Bank — fastag application status not updated/ unable to trace

[email protected]

from Kolkata, West Bengal

Address:	3rd floor, sreekunj, 224 B T road, Baranagar, Kolkata - 700036, 700036
Website:	hdfc

My case is also same as : i have applied for fast tag with application number hfr909246. I have made the payment 300 inr (200 for security amount & 100 as the top up amount) uploaded the required documents, following that i have uploaded the signed application form as well.

Since then i have been trying to contact hdfc for the application status on the toll free number : [protected] but no one picks up. I dont have their fastag email id also.
I'm not sure do i have to do anything else to get this application processed, what is the current status of the application. There are no updates regarding my application/money whatsoever. Let me know if my application is processed or not, at least i'll try another service provider.

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Jan 8, 2020

Complaint marked as Resolved

Fastag delivered

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2019

HDFC Bank Customer Care's response Dear Customer,

After submission of your application, you will receive your Tag within 7 working days.

-Anay
HDFC Bank Customer Assistance

Dec 12, 2019

Updated by [email protected] Yes I am aware about that. And, today 12th Dec is the end line of that 12 days limit. Still there is no communication and response. I am an existing HDFC client id 21476956 . Thought, taking Fastag from the vsame bank will be easier . Still completely in dark. No updates, mails, PDFs, . and phone calls ?????