[Resolved]  HDFC Bank — fastag blacklisted - no response from hdfc customer support

Address:2771,Old Shandy Maidan, Kolar Road, 563114

Wallet id : [protected] / tag id : 34161fa8203288ac03b20780

I have received a new fast tag couple of weeks back, but it's been blacklisted for an unknown reason.
I have contacted both the hdfc customer care and nhai customer couple of times both say they don't have any issue with their end. However, the tag is still blacklisted.
Finally, as advised by hdfc customer care to send an escalation email in regards to this fastag. [protected]@insolutionsglobal.com, which i sent 10 days ago and i didn't even get any acknowledgement for my email.
Was this information helpful?
No (0)
Yes (0)
Nov 9, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18404
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information