[Resolved] HDFC Bank — fastag | |||||
Hello, 1.) More than a week back on 09-nov-17, i made a payment of rs. 600/- for 2 fastag's. The same evening, i received an sms stating a single fastag has been created with 400/- as balance and 200/- as deposit. This is not what i paid for, i paid for 2x fastag's for 2 different cars. I also uploaded the rc, aadhar and dl copies on your website during the online application and still only 1 fastag has been created? 2.) After the above payment, i've not received even 1 email/sms regarding the status and i have absolutely no clue as to what is happening with my application. I've not received my fastag till now, what is happening with it, any update? My application number is: hfr010444. The tollfree number provided has never been answered till now in over a week, is it even functional? Rgds, Sm Was this information helpful? | |||||
Dec 22, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 21, 2017 HDFC Bank Customer Care's response Dear Customer, We request you to contact Mr. Sanjay - [protected] or Mr Ankur - [protected] for further status of your application -Manoj HDFC Bank Customer Assistance Verified Support Nov 21, 2017 HDFC Bank Customer Care's response Dear Customer, We request you to contact Mr. Sanjay - [protected] or Mr Ankur - [protected] for further status of your application Sanjayraj Rajput (sanjayraj.[protected]@netscribes.com) We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days. -Anay -Manoj HDFC Bank Customer Assistance Verified Support Nov 21, 2017 HDFC Bank Customer Care's response Dear Customer, We request you to contact Mr. Sanjay - [protected] or Mr Ankur - [protected] for further status of your application -Manoj HDFC Bank Customer Assistance | |||||
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