[Resolved]  HDFC Bank — fastag

Address:Jaipur, Rajasthan, 302015
Website:[email protected]

Hi i am mohit choudhary
My mobile no is [protected]

I had submitted the application online for hdfc fasttag on 28 november 2017.

My application reference number is : hfr013729
All the documents were uploaded online along with signed application.
Also, i had paid amount of rs300 online via credit card.

Since then i haven't been able to check the status of my application. Customer care number given by hdfc [[protected]]is really bad and nobody replies on that.

Also post submittal of application, neither i received any notification when i will be getting the fasttag or anything else needs to be done on my end.

Its sad to see that a good initiative by the govt of india is being wasted by banks. I am regular customer of hdfc from last decade but really have to say, the way fasttag initiative is being taken up by bank is not upto the mark.

Regards
Mohit choudhary
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Jan 15, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2017
HDFC Bank Customer Care's response
Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

-Bejoy
HDFC Bank Customer Assistance
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