[Resolved] HDFC Bank — fastag

Bharat_aadi

Address:

Fatehabad, Haryana, 125048

Hi,
AM using HDFC Fastag from last 6 months and even without using Fastag line there is two time debit has been happen. Both time i had use the Army ID card for exception and after that got message for the Fastag charges. Had call to customer care and email multiple time but not got any revert.

Even theses guys are not having any escalation matrix. No one is listing and there decision is final. HDFC is taking your hard earned money free of cost.

Was this information helpful?

No (0)

Yes (0)

Aug 4, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to write to fastag.[protected]@insolutionsglobal.com along with your fastag wallet id and complete details of the issue for further assistance.

-Zubin
HDFC Bank Customer Assistance