[Resolved] HDFC Bank — fastag

Ishan T

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201308

I applied for a hdfc fastag through hdfc fastag online application portal of hdfc.
After filling in correct details and uploading copy of rc and paying fees i haven't received any email as stated on the portal.
Further no representative from hdfc has contacted me.
I'm supposed to get the fastag in one week but no details available till now.
The helpline number is useless as no one responds.
Reference number is hfr360844
This is an extremely pathetic and poor service on part of hdfc. Highly unprofessional for such a reputed bank.

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Dec 21, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2019

HDFC Bank Customer Care's response Dear Customer,

Your fastag application is under process and you will receive the tag in 7 working days.

-Nadia
HDFC Bank Customer Assistance