HDFC Bank — fastag

It is unfortunate, i applied for hdfc fastag through online application reference no. Hfr383548, and paid the required amount of rs. 500/- but there is not response from the bank whether thorugh sms or e mail, i am unaware of the progress of the fastag, since 2 days continuesly i am try to contact through their customer no but it is always busy, i am very much unhappy with the service of hdfc fastag.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2019
HDFC Bank Customer Care's response
Dear Customer,

Your application has been received at our end & you will receive the Tag in 5 working days. The dispatch details of the tag will be shared with you via SMS.

-Manoj
HDFC Bank Customer Assistance
Nov 26, 2019
Updated by Sumnesh Tyagi
But the online fastag application was submitted 10 days before on 16th November and no answer was given from your side.

Nov 29, 2019
Updated by Sumnesh Tyagi
Please refund my deposited amount of Rs 500/- through hdfc credit card on 16/11/2019 my application reference number HFR 383548
Nov 29, 2019
Updated by Sumnesh Tyagi
Please refund my money as your process is very slow. So we have taken the fastag from another bank

Complaint comments 

Comments

Was charged Rs 50& Rs 30several times during my visit to Suratkal at the same tool Plaza. to register a complaint the site after entering all the fields, states upload docs, which one can not upload since a pop up comes up stating "Due to security reason following special characters &/-: is not allowed"

The end of the story!!!

Fasttag not delivered also not able to track application

Application Number : HRF362551

Also helpline number is always busy !

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