[Resolved] HDFC Bank — fastag

Rannyson

from Mumbai, Maharashtra

Address:

Vadodara, Gujarat, 390024

I have applied for the fastag on 26/11/2019 after completing all process at payment page after entering otp i got error but 500 rs deducted from the account and not get any confirmation or acknowledgment. Neither i know the ref number because error on the page.
My custid is[protected].
How to proceed further now?
How to knkw the status of my application.
First time got error from hdfc.

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Dec 1, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Nov 26, 2019

Updated by Rannyson What to write in place of [protected]?

Nov 27, 2019

Updated by Rannyson No one is picking up the toll free number. Still no proper response from hdfc.