HDFC Bank — fastag

Address:

New Delhi, Delhi, 110062

Such abysmal customer service is not expected from hdfc. I had submitted an application for fastag where the money got charged but i received an error on your website (Which is what is happening to most people, so i think its become your modus operandi and a way to fleece people).

After that i have emailed my concern to your fastag id and tried multiple times to get in touch with customer care (Sometimes holding on for upto 20 minutes!). I dont understand why you can get a number with multiple lines and how the line for a helpline number can be busy constantly in this day and age.