[Resolved] HDFC Bank — fastag

sahu nelliparambath

from Kodungallur, Kerala

Address:

Nelliparambath, 680631

I have applied for hdfcfastag on line. After several complaints to the bank, got a message, that you cus id and wallet id created and fastag will reach with in 7 to 8days. Amount of rs500/- debited to my account on18.11.19. Not able to login using the cus id and wallet id. Not received the tag also. As i could not login to the fastag site not able to recharge. I had tried nearly 20 times for login, the message coming isno records

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Jan 15, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2019

HDFC Bank Customer Care's response Dear Customer,

we are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance