[Resolved] Hdfc Bank — fastag

 
1 Review
Plot no 275, near kidzee school,Ou colony, shaikpet,, Hyderabad, Telangana, India
 [email protected] on Dec 5, 2019
I have applied for fastag through hdfc portal. I have not received any mail or fastag till now. I only received one sms. Money deducted. Costumers care always unreachable. No email service. My application reference number is hfr785905. They deducted 500 rupees without any information. Please do something needful its already 7 days. My emil is [protected]@yahoo.com
Complaint marked as Resolved Jan 9, 2020

Complaint Status


[Dec 05, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Dec 06, 2019
Dear Customer,

We like to confirm your application is received & is under process you will be receiving the Tag with is 7-10 working days

The delay is due to exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched.

For any further assistance you may write to us @ fastag.[protected]@insolutionsglobal.com or call customer care @[protected]

-Nadia
HDFC Bank Customer Assistance
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    Customer satisfaction rating
    54%
    Complaints
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    Resolved
    10173
    phone
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - fastag