[Resolved] HDFC Bank — fastag

ronak laddha

from Delhi, Delhi

Address:

plot no 4 koshaliya nagar, 312601

I applied for hdfc fastag online on 14/11/2019 with appilcation ref no. Hfr370028 and made payment of inr.500. I have also uploaded the necessary supporting documents of aadhaar and vehicle registration certificate.
After that i received customer id & wallet id on 24/11/2019 through email. And even my wallet was recharged for inr.300 (Reference number for the transaction is[protected]. But still i haven't received fast tag sticker.

I've also attached the email details that received from the hdfc bank.

Tried communicating through toll free number so many times, but it is always busy.
Please contact me
My mobile no is [protected]

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Feb 7, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

HDFC Bank Customer Care's response Dear Customer,

We have dispatched your tag through Blue dart courier on December 05, 2019, vide AWB no. [protected]. We had attempted the delivery for the same, however, due to the reason " Premises closed". Currently, the consignment is held with the courier company. Kindly coordinate with the courier on the number of[protected] for the delivery of the tag on the preferred date and time.

-Nadia
HDFC Bank Customer Assistance