[Resolved] HDFC Bank — fastag

dhandeve

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 401501

I had registered for fastag on 3rd dec 2019 and payment of inr 500 was done for the same.
Got message that my fastag application hfr865162 was successful, and will recieve fastag in 7 working days.
However even after 13 days there is no way i can know the status of my fastag.
Hdfc customer care no. For fastag [protected] is a waste of time it's not possible to connect this no., its always busy.
Also, hdfc has not provided any link to track the status of the fastag delivery.
Please help

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Jan 26, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance