[Resolved]  HDFC Bank — fastag

Address:Pune, Maharashtra, 412101

I have submitted request for fastag on hdfc site on 03-dec-2019, but still did not receive the fastag. My application number is hfr878112.

It is difficult to comply with guidelines or travel anywhere without the fastag, and the money has been debited way back. They are not even sharing the courier tracking details through which they have sent. When contacting customer care we need to try for atleast 20-30 times before you get a chance to talk, and when you get a chance they dont provide any ticket or reference, saying we will look into this and no other data or explanation.
Was this information helpful?
No (0)
Yes (0)
Jan 24, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2019
HDFC Bank Customer Care's response
Dear Customer,

After the submission of your application, you will receive your Tag within 15 working days. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information