[Resolved] HDFC Bank — fastag

atul anant

from Chennai, Tamil Nadu

Address:

Shri Jayalaskmi Apt F2 Door no 2/1489 Plot no 2b, Raja Rajeswari Nagar 5th Street Madipakkam, Chennai, Tamil Nadu, 600091

I applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 28/11/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work and i'm struggling with fastag as it is going to be mandatory from 15th dec onwards
It's more than 15 days now
Customer id[protected]

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Jan 22, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Manoj
HDFC Bank Customer Assistance